Backup unable to complete

  • Resolved FlemmingH

    (@flemmingh)


    4 years, 10 months ago

    I have tried to make a manual backup about 7 times now, but after a couple of hours it stops. This is the end of the latest log:

    19990.701 (28) Zip: backup_2020-01-12-1808_Malin_Skinnar_Visual_Artist_S_1f600b7554fb-uploads11.zip.tmp: 16300 files added (on-disk size: 259124.1 KB)
    19991.177 (28) Zip: backup_2020-01-12-1808_Malin_Skinnar_Visual_Artist_S_1f600b7554fb-uploads11.zip.tmp: 16400 files added (on-disk size: 259124.1 KB)
    19991.687 (28) Zip: backup_2020-01-12-1808_Malin_Skinnar_Visual_Artist_S_1f600b7554fb-uploads11.zip.tmp: 16500 files added (on-disk size: 259124.1 KB)
    19991.782 (28) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (84.4 MB, 86633 files batched, 501 (501) added so far); re-opening (prior size: 259124.1 KB)
    20291.606 (29) Opened log file at time: Sun, 12 Jan 2020 22:46:18 +0000 on https://malinstoryteller.com
    20291.611 (29) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.21 WP: 5.2.5 PHP: 7.2.10 (cgi-fcgi, Linux apache-03-15 2.6.32-896.16.1.lve1.4.49.el6.x86_64 #1 SMP Fri Jan 5 05:15:23 EST 2018 x86_64) MySQL: 5.5.52-MariaDB-cll-lve WPLANG: sv_SE Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 512M (used: 53.9M | 56.3M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: Y
    20291.614 (29) Free space on disk containing Updraft’s temporary directory: 14407365 MB
    20291.619 (29) Backup run: resumption=29, nonce=1f600b7554fb, file_nonce=1f600b7554fb begun at=1578848886 (20292s ago), job type=backup
    20291.627 (29) [Updraftplus] The backup is being aborted for a repeated failure to progress.
    20291.631 (29) An error condition has occurred for the first time during this job
    20291.635 (29) No email will/can be sent – the user has not configured an email address.
    20291.637 (29) S?kerhetskopieringsf?rs?ket har avslutats utan framg?ng

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter FlemmingH

    (@flemmingh)

    Link to logfile

    @flemmingh

    The link is not working, Can you please copy/paste the logs to https://pastebin.com and share the link here?

    Thanks,
    Harshad

    Thread Starter FlemmingH

    (@flemmingh)

    Ok, sorry… Link to logfile

    @flemmingh

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Harshad

    Thread Starter FlemmingH

    (@flemmingh)

    Thanks! Now it’s working ??
    So i guess i have to increase the split-size over time to find the limit!?

    Thread Starter FlemmingH

    (@flemmingh)

    Anyway… thanks a lot for the help! ??

Viewing 7 replies - 1 through 7 (of 7 total)
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