Backup times out at 'pruning old backup sets'

Hi,

Please can you post the log file? (e.g. in pastebin.com, and post a link).

David

Hi David,

Not used this before so hopefully I’ve done it okay. Looks like the back up may be complete although it says ‘not finished’ next to it in brackets. Should I just ignore?

https://pastebin.com/BZrFSdHT

Expires in a week – public

Thanks, TC

Hi,

It looks rather like PHP is either silently failing (sometimes) or dying (others) every time it tries to use FTP. What happens when you press the “Test FTP Settings” button?

David

I don’t have any FTP details entered into the FTP areas to test. I’ve never used it on this site and don’t have the FTP details. Just been managing it from within wordpress itself, and down loading the odd file as a local backup.

The host did say they have recently changed settings to comply with Credit Card requirements around security and encryption. Could it be that?

Hi,

Then, that’s the problem – you’ve selected “FTP” as the remote storage method, but entered no FTP details. De-select FTP as the remote storage method, save your settings, and then all should be well, when you run fresh backups.

David

And does this mean that the back up is useless? or just that I’ll need to manually delete older backups?

Hi,

No, your backups are fine. As soon as you correct the settings and run a fresh backup, old backups will then get pruned too.

David

Oops, yep sorry. My bad.

Thanks, very much David.

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