Backup time out

Hi @ikeyenx

Thanks for reaching out to us.

1. Please go to the plugin settings and modify the following settings:

• Uncheck ‘Merge all the backup files into single package when a backup completes’
• Check ‘Enable optimization mode for web hosting/shared hosting’
• Change the value of ‘Compress files every’ to 100 MB
• ‘Exclude the files which are larger than’ 100 MB
• ‘PHP Memory Limit for backup’ to 512 MB

Then save the changes and try again.

2. This error is caused by the lack of zlib PHP extension, please install the extension to fix it.

Kind Regards,

Same issue here… this plugin has not been updated, the hosting guys say they changed nothing but it stopped working out of the blue… This post unfortunately does not help, the plugin still seems to be choking for lack of memory although nothing has changed on my side… I might just remove it and do the back up manually… thank you so much

Hi @coolcamera

If you have tried our suggested settings above but the error still persists.

Then can you please send us a debug zip from the plugin’s Debug tab? We are going to checked it out soon and offer more specific suggestions based on your situation.

All the best,

Hi, I am still facing challenges with my backup, I get errors, it says

The zlib extension is not detected. Please install the extension first.

is there anyone who can help install the zlib extension?

Hey @ikeyenx

Thanks for your update.

Here is a simple guide you can follow to install the zlib extension.

If you are not the server manager, please contact your web host and ask them to do that for you.

All the best,

Hey @ikeyenx

Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

Please feel free to let us know if you have any further questions.

Kind Regards,