Backup stuck on “Checking if we have a zip executable available”

  • Resolved diegora

    (@diegora)


    3 years ago

    Backup stuck on “Checking if we have a zip executable available”
    Was working just a few days ago.
    Everything is updated.
    no PHP error.

    0000.000 (0) Opened log file at time: Mon, 21 Mar 2022 20:05:51 +0000 on https://xxx.tec.br/PMAL
0000.009 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.11 WP: 5.9.2 PHP: 7.4.28 (litespeed, Linux) MySQL: 10.2.43-MariaDB-cll-lve (max packet size=268435456) WPLANG: pt_BR Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 20.9M | 22M) multisite: N openssl: OpenSSL 1.1.1d  10 Sep 2019 mcrypt: N LANG:  ZipArchive::addFile: Y
0000.093 (0) Free space on disk containing Updraft's temporary directory: 3128680 MB
0000.113 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: weekly)
0000.142 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
0000.159 (0) Semaphore (fd, wpvh_options) was stuck, set lock time to 2022-03-21 20:05:51
0000.168 (0) Semaphore (fd, wpvh_options) reset to 1
0000.201 (0) Set semaphore last lock (fd) time to 2022-03-21 20:05:51
0000.209 (0) Semaphore lock (fd) complete
0000.234 (0) Backup run: resumption=0, nonce=fd0fe1ddcef1, file_nonce=fd0fe1ddcef1 begun at=1647893151 (0s ago), job type=backup
0000.251 (0) Scheduling a resumption (1) after 300 seconds (1647893451) in case this run gets aborted
0000.293 (0) Checking if we have a zip executable available
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It shows that the backup process is timed out or killed off.

    Please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Thanks,
    Bryle

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    @diegora @bcrodua If you add this to your wp-config.php file near the top:

    define('UPDRAFTPLUS_ZIP_EXECUTABLE', '');

    … then that will likely skip whatever the problem is.

    David

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Backup stuck on “Checking if we have a zip executable available”’ is closed to new replies.