backup stuck at 1%

Hi @netlz123

Your issue is caused by modified PHP CLI. You can resolve the issue by disabling the checking step within our plugin configuration.

Please follow these steps on the site where you experienced this error:

1. Go to “Other options” section
2. Disable PHP CLI checking: https://prnt.sc/1sljr31
3. Change backup method (optional): https://prnt.sc/1s1ofpa
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Once you do that, try to run your backup process again.

Let me know if that worked for you ??
Thank you!

As we didn’t hear any reply in last days.
I can assume that you resolved the issue.

Feel free to open new topic if I am wrong!
Thank you ??