Backup Restore FAILED at 99%

  • Resolved milunse

    (@milunse)


    5 years, 10 months ago

    Hi,

    I reactivated my domain and now I want to import my backup file into the “new” wordpress site. I have the database files as well.
    Unfortunatly backupguard keeps on canceling at 99%.
    I saw that there were previous topics about that issue but they were closed.
    Can you help me?

    Cheers

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello Victim,
    Best part is, you have the database files.
    Restore from the database files you have.
    They will not help you or they will ask to pay more for upgrading to Gold slab .
    Even then there is no hope that the plugin will work.
    There will be no problem in restoring from your database files, many people will help you.
    Best wishes

    Plugin Author JetBackup

    (@backupguard)

    Hi @milunse,

    Are you having this problem during import or restore? If it is during import, please share a screenshot so we can see this problem. If it is during restore, could you please share your restore log with us? (please first remove any confidential information you think it may contain before sharing).

    Dear @pouryourheart, if the user has the backup, we’ll do anything to help him as we always do with all of our customers. There is no need to upgrade to Gold if no feature from Gold package is required. Regarding any other technical problems with the plugin, please let us know and we will try to help you too.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Backup Restore FAILED at 99%’ is closed to new replies.