Backup restore failed

  • Resolved malaygpt21

    (@malaygpt21)


    10 months, 2 weeks ago

    I am unable to Restore my website from tafglobal.com/loanhub to zapploans.com

    Debug Code: BMI-zd4h82mB-14320

    The page I need help with: [log in to see the link]

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  • Plugin Support MixHa

    (@mixha)

    Hello @malaygpt21 ,

    It seems that the backup process encountered a timeout limit within your Apache configuration and was canceled by the web server.

    Timeout in Apache is not the same as max_execution_time and it seems to be set around ~60 seconds on your server.

    You need to adjust its value in your virtual host or global configuration and restart Apache, once you do that our backup plugin will be working properly.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @malaygpt21 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

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