Backup restoration fails at 26%

  • Resolved momokomay

    (@momokomay)


    2 years, 5 months ago

    Hi there,
    I successfully created a backup from a site in order to migrate it to another domain.
    But when I start the migration process to the new domain, the restoration process gets stuck at around 26% (tried multiple times).

    The new site is unresponsive at that point, so I’m unable to get the error log (clicking on “download live log” is unresponsive). Once I reload the page (after over 1h of waiting, the whole site crashes (“there has been a critical error on this website”).

    Here’s the debug log from the old page (Not sure if it’s helpful): BMI-Pjftl0id-37473

    Note: the page link leads to a WordPress installation in the subdirectory /quenchprime-staging of madebymomoko.com

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @momokomay

    My apologies for delayed reply.

    Could you please try to restore the backup using this beta version?
    Download: https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.2.2.7.zip

    You will still need to reinstall your WordPress to clean state.
    As it failed at 26%, I believe there was some plugin or theme that caused fatal error during extraction that’s why our process couldn’t continue.
    – This issue is fixed in above version.

    You don’t have to make new backup, you can use the same backup file.

    Before you start new restoration using beta:
    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section`
    – Mentioned beta version does not support PHP CLI yet and it will fail while it’s enabled.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Backup restoration fails at 26%’ is closed to new replies.