Backup problems – backup never completes

  • Resolved rrv111

    (@rrv111)


    6 years, 1 month ago

    Hi
    I am new to blogging and trying to use Updraftplus to setup a backup. Have tried to backup to “Onedrive” “googledrive” etc – with no luck. Backup starts and then hangs after about 15 mins of activity. A logfile iis at Dropbox and link provided.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    The logs shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb, save your settings and run a new backup.

    Does the backup successfully complete now?

    Regards,
    Bryle

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