• Resolved mabrunton

    (@mabrunton)


    I just installed updraftplus yesterday, and I cannot get it to perform a successful backup.
    It runs for over an hour and then fails to complete the backup, giving no error code or reason at all. Apparently most of that time is waiting to resume the backup – it keeps extending the resumption time.

    Here are the last couple dozen lines of the log:

    4029.493 (8) Adding batch to zip file (UpdraftPlus_BinZip): possibly approaching split limit (7.2 MB, 100 (100) files added so far); last ratio: 1.0009; re-opening (prior size: 401539.6 KB)
    4388.563 (9) Opened log file at time: Fri, 17 Jul 2020 00:08:13 +0000 on https://thecbandqinwyoming.com
    4388.804 (9) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.1.1 PHP: 7.1.33 (litespeed, Linux p3plcpnl0727.prod.phx3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 28M | 30M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: Y LANG:  ZipArchive::addFile: N
    4391.058 (9) Free space on disk containing Updraft's temporary directory: 429858.2 MB
    4391.188 (9) Backup run: resumption=9, nonce=5f913ca06c5e, file_nonce=5f913ca06c5e begun at=1594940104 (4391s ago), job type=backup
    4391.301 (9) The current run is resumption number 9, and there was nothing useful done on the last run (last useful run: 1) - will not schedule a further attempt until we see something useful happening this time
    4391.444 (9) Scheduling a resumption (10) after 353 seconds (1594944849); but the job will then be aborted unless something happens this time
    4399.912 (9) Zip engine: ZipArchive (a.k.a. php-zip) is not available or is disabled (will use PclZip (much slower) if needed)
    4399.919 (9) Creation of backups of directories: had begun; will resume
    4400.042 (9) No check-in was detected on the previous run - as a result, we are reducing the batch amount (old=53113282, new=39834961)
    4400.667 (9) Beginning creation of dump of plugins (split every: 400 MB)
    4400.791 (9) backup_2020-07-16-1855_The_CBampQ_in_Wyoming_5f913ca06c5e-plugins.zip: this file has already been created (age: 4307 s)
    4402.136 (9) Terminate: zi7PEuAs exists with activity within the last 30 seconds (time_mod=1594944506, time_now=1594944505, diff=-1, size=301603.3KB). This likely means that another UpdraftPlus run is at work; so we will exit.
    4402.138 (9) Rescheduling resumption 10: moving to 473 seconds from now (1594944979)
    4402.141 (9) To decrease the likelihood of overlaps, increasing resumption interval to: 353 + 120 = 473
    4876.973 (10) Opened log file at time: Fri, 17 Jul 2020 00:16:21 +0000 on https://thecbandqinwyoming.com
    4876.975 (10) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.1.1 PHP: 7.1.33 (litespeed, Linux p3plcpnl0727.prod.phx3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 28M | 30M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: Y LANG:  ZipArchive::addFile: N
    4877.040 (10) Free space on disk containing Updraft's temporary directory: 430134.4 MB
    4877.043 (10) Backup run: resumption=10, nonce=5f913ca06c5e, file_nonce=5f913ca06c5e begun at=1594940104 (4877s ago), job type=backup, previous check-in=13.6s
    4877.044 (10) [Updraftplus] The backup is being aborted for a repeated failure to progress.
    4877.045 (10) An error condition has occurred for the first time during this job
    4877.045 (10) Fetching RSS news feed
    4878.087 (10) Fetched RSS news feed; result is a: SimplePie
    4878.403 (10) Sending email ('Incomplete') report (attachments: 1, size: 56.6 KB) to: brunt...
    4879.219 (10) The backup attempt has finished, apparently unsuccessfully

    So what’s going on? Anyone have any idea? I’m backing this up to my Google Drive.

    • This topic was modified 4 years, 8 months ago by Jan Dembowski.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste.

    Thread Starter mabrunton

    (@mabrunton)

    OK, here’s the full backup log:

    https://pastebin.com/DGAStqkn

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    I can see that the backup gets timed out or killed off.
    Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    Does the backup successfully completes now?

    Best Wishes,?
    Bryle

    Thread Starter mabrunton

    (@mabrunton)

    Hi Bryle,
    Thanks for the help. I discovered that my host provides an easy-to-use FTP backup capability, so I went with that. I’ll try UpdraftPlus in the future and reduce the split size as you mentioned.

    Thanks again – I do appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
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