Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    I am curious if you can see how long the full names are once they’re are available? Are they super long? Can you see any kind of stop character that could be causing issues that you see anywhere?

    I don’t see anything suspicious on your php.info offhand, but want to check on a couple things to be sure. So anything else you can tell me so I can try to help you more? ??

    Kat

    Thread Starter beatR

    (@codepage)

    Hi Kat. Thanks for replying. The names created and downloaded are fine. eg
    neu-eve-event-info-1510778124-database-2017-12-03-00-33-02.zip

    also content, all there. and no errors in console frontend or in error log on the servers

    o.O

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    I’d love a chance to look at this in more detail – would you be willing to reach out to our dedicated support channel through the WordPress BackupWordPress admin page? Remind me of this post when you do so I can try and troubleshoot it further with you?

    Thanks,
    Kat

    Thread Starter beatR

    (@codepage)

    Hi Kat!
    i did open support request. But this weekend i tumbled upon the problem:

    his is a page im supposed to refresh. i copied the setup to have all customer data. some minutes ago i noticed, that wordpress settings for date/time are set to custom and are empty ??

    i set them to default settings and after that the names suddenly apeared in bwp. everything has an explanation ??

    i noted this in the request too.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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