Backup Migration failed – please help

  • Resolved veho

    (@veho)


    2 years, 5 months ago

    I tried to upload my backup but it doesn’t work.. please help me

    [STEP] [2022-06-09 11:03:28] Wiederherstellung wird gestartet
    [STEP] [2022-06-09 11:03:29] Suche nach ausführbarer PHP-CLI-Datei.
    [WARN] [2022-06-09 11:03:29] PHP CLI ist in deiner php.ini-Datei deaktiviert, Prozess kann deshalb instabil sein.
    [INFO] [2022-06-09 11:03:29] Erstellen der Sperrdatei
    [STEP] [2022-06-09 11:03:29] Starte Download-Prozesses
    [SUCCESS] [2022-06-09 11:03:29] Download gestartet
    [STEP] [2022-06-09 11:03:29] Externe Datei wird heruntergeladen…
    [INFO] [2022-06-09 11:05:42] Migration wird freigeschaltet
    [INFO] [2022-06-09 11:05:42] Entfernen der heruntergeladenen Datei
    [ERROR] [2022-06-09 11:05:42] Download-Fehler
    [ERROR] [2022-06-09 11:05:42] Fehler: transfer closed with 845736671 bytes remaining to read
    [DOWNLOAD ERSTELLT] Datei heruntergeladen am (Serverzeit): 2022-06-09 11:05:44
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Sekunden): 3Sekunden zuvor
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Datum): 2022-06-09 11:05:41

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @veho

    The issue is most likely caused by web server of your source website.
    Please carefully follow the steps below for each site.

    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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