Backup Migration did not finish

[codelyfe]

BMI-4ioHut5g-26528 <—– CODE

[INFO] [2023-08-04 14:14:52] Table data exported.
[INFO] [2023-08-04 14:14:52] Memory usage after data export: 36.29 MB
[INFO] [2023-08-04 14:14:52] Entire process took: 27.5760 s
[SUCCESS] [2023-08-04 14:14:52] Database backup finished
[STEP] [2023-08-04 14:14:52] Making archive
[INFO] [2023-08-04 14:14:52] Compressing…
[WARN] [2023-08-04 14:14:52] Backup will run as single-request, may be unstable…
[STEP] [2023-08-04 14:14:52] Adding database SQL file(s) to the backup file.
[SUCCESS] [2023-08-04 14:14:54] Database added to the backup successfully.
[STEP] [2023-08-04 14:14:54] Performing site files backup…
[INFO] [2023-08-04 14:14:54] Chunks contain 10000 files.
[INFO] [2023-08-04 14:15:22] Milestone: 10000/51017
[INFO] [2023-08-04 14:15:56] Milestone: 20000/51017
[INFO] [2023-08-04 14:16:33] Milestone: 30000/51017

[DOWNLOAD GENERATED] File downloaded on (server time): 2023-08-04 14:22:13
[DOWNLOAD GENERATED] Last update (seconds): 340 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2023-08-04 14:16:33

[MixHa]

Hello @codelyfe ,

Your debug code, tells me that the backup was cancelled by Apache Web Server.
It was most likely caused by KeepAliveTimeout directive in Apache configuration.

We have alternate backup method, that can bypass this limitation.
Simply, follow below steps, there are also other things you can improve.

Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

Once you do that, please follow these steps:

1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

When you do that, try to run your backup once again.

Let me know if that worked for you ??
Thank you!

[MixHa]

Hey @codelyfe ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

Kind regards