Backup Hick-ups

  • Resolved mahobson

    (@mahobson)


    3 years, 10 months ago

    Database backs up OK.

    But, get this when it tries to continue.

    [STEP] [2021-05-05 19:29:26] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-05-05 19:29:29] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-05-05 19:29:32] Still nothing backup probably is not running.
    [STEP] [2021-05-05 19:29:32] Reverting backup, removing file…
    [ERROR] [2021-05-05 19:29:32] There was an error during backup…
    [ERROR] [2021-05-05 19:29:32] Backup could not run on your server, please check global logs.
    [STEP] [2021-05-05 19:29:32] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-05-05 19:29:35
    [DOWNLOAD GENERATED] Last update (seconds): 10 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-05-05 19:29:25`

    • This topic was modified 3 years, 10 months ago by mahobson.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @mahobson

    Looks like PHP CLI is not correctly configured on your server.

    Recommended for you:
    Could you please try two different backup techniques (you can find them in ?other options” section) at the bottom:

    • “Bypass web server timeout directive – backup process may be slower”
    • …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
    • Don’t forget to save the settings ??

    Advanced:
    You can also try to disable PHP CLI (then don’t change above method mentioned):

    • Pick default Backup Method (in other settings section)
    • Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php
    • Make sure quotes are not copied and type them manually (WP forum replaces them)
    • Once you do that default method will switch to one-request backup which depends on your web server timeout.

    Or if you want to use PHP CLI:

    • Update your default “php” command on your server
    • You can check current version with “php –version”
    • The version has to match at least 5.6 or above.
    • In future version we will try to detect new version automatically.

    Let me know if that helps.
    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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