Backup has removed all plugins!!

  • Resolved drealmuto

    (@drealmuto)


    6 years, 1 month ago

    Hello,

    I am having a big issue with our website, I was restoring an backup (backup date was 18/10/18 i.e yesterday) this morning, and upon completion, I reloaded my dashboard and all the plugins have been deleted, and now my site is all over the place.

    Does anybody know what has happened and more importantly how I can revert it!!

    Many thanks in advance for your help,

    Luc

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi Luc,

    Your backup of your plugins is just a regular zip file. So, if you need to recover manually (e.g. the server had a hiccup whilst restoring in UD), you can just unzip the zip file to your PC, and upload the contents (the folder ‘plugins’) to wp-content/plugins on your site.

    David

    Thread Starter drealmuto

    (@drealmuto)

    Hi David,

    Thankyou for the suggestion, do you know where this zip file might generally be located? How do I go about uploading the contents of the file?

    Kind regards,
    Luc

    Plugin Author David Anderson

    (@davidanderson)

    Hi Luc,

    Where did you send the backup to? Google Drive? Dropbox? If you chose no remote storage destinations, then they are in the webserver in the folder wp-content/updraft.

    David

Viewing 3 replies - 1 through 3 (of 3 total)
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