• Resolved brazmus

    (@brazmus)


    Trying to Backup a farly small site. I’ve had it set to auto for a while each week, but after calling my web host to complain about my slow server speed, they informed me that my most underused website was using the most memory so I opened up the site for the first time in ages, updated WP and all the plugins, cleared the cached then went to BackWPUp to run the backup, and it was already sitting there running. I assume hanging from the last auto run. So I stopped it, then re-run it and after 7min I gave up. Heres the error code I got on my email.

    Hers the last page I had before I cancelled:
    https://www.dropbox.com/s/bipd2mj8h1v6ks9/backwpup.png?dl=0

    [INFO] BackWPup 3.10.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.8.2 on https://explorenowworldtravel.com/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: Explore Now – Full Backup
    [INFO] Logfile is: backwpup_log_45dce8_2021-11-16_15-35-16.html
    [INFO] Backup file is: Explore-Now-Full-Backup_2021-11-16_15-35-16_CV6JLEUE03_KB6JLEWW03_YZ6JLESQ03.zip
    [16-Nov-2021 15:35:16] 1. Try to backup database …
    [16-Nov-2021 15:35:16] Connected to database primal10_explive on localhost
    [16-Nov-2021 15:35:22] Added database dump “primal10_explive.sql” with 6.10 MB to backup file list
    [16-Nov-2021 15:35:22] Database backup done!
    [16-Nov-2021 15:35:24] 1. Trying to make a list of folders to back up …
    [16-Nov-2021 15:35:30] Added “wp-config.php” to backup file list
    [16-Nov-2021 15:35:30] 3751 folders to backup.
    [16-Nov-2021 15:35:34] 1. Trying to create a WordPress export to XML file …
    [16-Nov-2021 15:35:46] Check WP Export file …
    [16-Nov-2021 15:35:46] WP Export file is a valid WXR file.
    [16-Nov-2021 15:35:46] Added XML export “Explore_Now.wordpress.2021-11-16.xml” with 6.68 MB to backup file list.
    [16-Nov-2021 15:35:48] 1. Trying to generate a file with installed plugin names …
    [16-Nov-2021 15:35:48] Added plugin list file “Explore-Now.pluginlist.2021-11-16.txt” with 2.55 KB to backup file list.
    [16-Nov-2021 15:35:48] 1. Trying to generate a manifest file …
    [16-Nov-2021 15:35:48] Added manifest.json file with 4.24 KB to backup file list.
    [16-Nov-2021 15:35:49] 1. Trying to create backup archive …
    [16-Nov-2021 15:35:49] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [16-Nov-2021 15:42:56] ERROR: Aborted by user!
    [16-Nov-2021 15:42:56] One old log deleted
    [16-Nov-2021 15:42:56] ERROR: Job has ended with errors in 460 seconds. You must resolve the errors for correct execution.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @brazmus
    Please help me try a backup to Tar instead of zip since it would lower server resource usage.
    Or you can go to BackWPUp -> Settings -> Job tab -> Reduce server load -> choose maximum
    or medium, then try again.
    I hope that it could help ^^

    Plugin Support happyAnt

    (@duongcuong96)

    @brazmus
    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Backup Hanging’ is closed to new replies.