Backup Glitch

  • Resolved skydog27

    (@skydog27)


    4 months ago

    I was running a backup with the WP Staging and ran into a glitch. The plugin recommended that I create a thread and post my debug code. Hopefully I can get help figuring out the issue with the backup error.

    debug code: wpstg-bLIvQLqN-1308

    Thanks,

    -Matt

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  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @skydog27 ,

    Thank you for reaching out! Could you please share the exact error message you encountered during the backup creation process? Additionally, can you confirm if the backup was successfully created and is available under the Backups & Migration tab? A screenshot of the issue would also be very helpful.

    To investigate further, we’ll need the complete debug logs from?wp-content/uploads/wp-staging/logs?. You can securely share them with us through our dedicated support form here: WP Staging Support Form.

    We’ll look into this right away and help resolve the issue!

    Cheers!
    Fayyaz

    • This reply was modified 4 months ago by Fayyaz.
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