• Resolved jdiazkropman

    (@jdiazkropman)


    Hello,
    My site was infected with malware. I want to delete all files, restore Word Press, and restore a backup I have from UpdraftPlus. But I’m not sure if they were remotely, so before deleting all, I want to make sure I save them from the server. Where are they stored and with which file name?
    Thanks,
    Jorge

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jdiazkropman

    (@jdiazkropman)

    Hello again…
    I found some backup***.zip files on /public_html/wp-content/updraft, but they are from April last year, when I know, and I have emails that I did at least 5 backups in the last few months (every time I posted an article or did a change).
    Is there any way to see where those files are?
    Thanks,
    Jorge

    Plugin Author David Anderson

    (@davidanderson)

    According to the email reports, where was UpdraftPlus configured to send your backups too? That details is in the email. We do not have any other knowledge – we don’t have back-doors, and UpdraftPlus doesn’t send us such information (which would be against www.remarpro.com terms and conditions unless we’d asked for explicit opt-in consent).

    David

    Thread Starter jdiazkropman

    (@jdiazkropman)

    Thank you so much!!
    I don’t see that on the email. This is the last email from 3-20-22:

    ‘Backup of: https://www.removeyourblockages.com
    UpdraftPlus WordPress backup is complete.
    Backup contains: Files and database (Full backup)
    Latest status: The backup apparently succeeded and is now complete

    Email reports created by UpdraftPlus (free edition) bring you the latest UpdraftPlus.com news – read more at https://updraftplus.com/news/

    * Why you should upgrade to UpdraftPlus Premium (18 March 2022)
    * How to create an eLearning course site with WordPress (11 March 2022)
    * What crucial WordPress security issues you be aware of? (4 March 2022)
    * The history of WordPress: What’s next for millions of web publishers? (25 February 2022)
    * WP-Optimize release latest 3.2.3 update (25 February 2022)
    * How to revamp and redesign your WordPress site guide (18 February 2022)’

    Thank you!!

Viewing 3 replies - 1 through 3 (of 3 total)
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