Backup fails, backup schedule failure…

  • Resolved marcelovivone

    (@marcelovivone)


    3 years, 11 months ago

    For a few weeks I have been having several types of problems.

    It starts with the backup scheduling. The last two months I can′t schedule a backup anymore.

    I have problem deleting backups. I can′t delete more than one backup at the same time (the red delete button doesn′t work).

    And for the last two days I can′t do a manual backup anymore. The manual backup pop doesn’t never close and the backup was never done.

    I have the log of the last attempt but I didn’t find where to attached it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @marcelovivone ,

    Thank you for getting in touch and sharing with us.

    Could you share what version of our plugin you use at the moment?

    P.S. If the backup isn’t done, there should be no log for it. Isn’t this the case?
    However, if we’re mistaken and there is a log, then you can share it with us via wetransfer.com using the link retrieving option.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @marcelovivone ,

    How are you today?

    Are you still facing the issues mentioned?

Viewing 2 replies - 1 through 2 (of 2 total)
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