Backup failed at 20%

  • Resolved monzab

    (@monzab)


    1 year, 11 months ago

    Hi,

    I have just installed your plugin and started the first backup but it fialed at 20%. My code is BMI-iftEvvNs-04600. Can you help?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @monzab ,

    Judging by your debug code, I see that your backup process has been completed and a backup has been properly created. Could you kindly check the “Manage & Restore Backup(s)” section of the plugin page and see if the backup file is listed there?

    If not, please let me know and we will investigate further. Thank you! ??

    Plugin Support MixHa

    (@mixha)

    Hey @monzab ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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