Backup failed at 100%

Hi @jychooytl

There is high chance that your site speed is limited which may slow down our backup process significantly.
If you’re using cPanel you may check for I/O limiting options or ask your hosting provider to temporarily disable this limitation for your site.

Our plugin also noticed issues with MySQL connection but unfortunately it does not caught at which point the connection closes.
It may be also possible that your MySQL user has limits of queries per hour or connections at once, can cause issues with more traffic.

It may also be caused by unstable connection to the database, if you can modify your wp-config.php please check if your host is set to localhost or “127.0.0.1” if the database host is set to localhost change it to 127.0.0.1 which may resolve the issue.

Please follow these steps carefully (some of these settings may be already applied by our plugin):

1. Go to Backup & Migration plugin settings
2. Open “Other options” section
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Change backup method: https://prnt.sc/1s1ofpa
5. Save “Other options” section
6. Force to end both processes (troubleshooting): https://prnt.sc/1trv1tm

At this point you can check for speed limitations which are main problem for our plugin process.

Right after the last step, you can run the backup process once again.

Please, keep in mind that above issues does not relate to our plugin only but may improve overall performance of your website and prevent issues with other plugins as well.

Let me know if that resolves your issue ??
Thank you!

Unfortunately dont have any way to access the CPanel. I did do the other steps as you mentioned, this time the backup took longer to reach 100% but still failed in the end. Updated error code under BMI-RLlr0v71-41951

Hi @jychooytl

If you can modify the server configuration, there is only one solution I can offer otherwise our plugin may not work on your website due to limit restrictions.

Below guideline allows you to process with migration using three separate (partial) backups, I hope here that smaller backups will fit into execution limits which will also give you the ability to migrate the site.

That guideline may not be suitable if you just want to perform periodic backups of the website.

1. Make one backup:
   – Without database
   – With Plugins+Themes+Other files in wp-content directory only
2. If it succeeds download that backup to your PC and remove it from server, then make second backup:
   – Exclude database as well
   – With Uploads directory only
3. Same thing there, download it and remove from server and make last third backup:
   – With database only
   – Without any files included

If these three will success, you can restore them one by one and the same order, database at the end with that approach the restoration or migration will be still valid.

Let me know if that worked ??
Thank you!

Hi, I deactivated 2 of the security plugins which I think were blocking the backup attempt.

Step 1 backed up without any issues, step 2 fails on me when I try to backup the uploads only, error code is: BMI-2yaCZbuC-27394, thanks a ton.

• This reply was modified 1 year ago by jychooytl.

Hi @jychooytl

The process seem to be cancelled without any direct error, so I believe it gets timeout by LiteSpeed internal limits, as it work outside WordPress there is not much I can do to debug it further from my side.

Would it be possible for you to move entire uploads directory from
wp-content/uploads to new hosting provider with use of FTP?

You can do that before performing restoration of the two others backup files Uploads directory does not require special adjustments once you move the files our plugin should finalize the process by just restoring plugins+database.

Let me know if that’s possible for you ??
Thank you!

Seems like my FTP option is disabled so I cant use it at all, so dont think I am able to do that.