• Resolved robblair99

    (@robblair99)


    I just installed and tried to run the backup migration on this website and it failed with debug code BMI-28v8DW3R-66106 and I’m not sure what the issue is.

    The page I need help with: [log in to see the link]

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  • Plugin Author iClyde

    (@iclyde)

    Hi @robblair99

    Seems like you have some kind of caching plugin, some of cache files were removed during backup, that why it failed.

    Please, switch to alternate backup method, it should automatically detect file modifications and adjust the backup for it. If that won’t work consider to exclude this case directory: ***ABSPATH***/wp-content/cache
    – You can do that in first section of our plugin

    Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you ??
    Thank you!

    Thread Starter robblair99

    (@robblair99)

    That worked. I excluded the cache directory and it worked fine. Thanks!

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