Backup failed

  • Resolved peter0013

    (@peter0013)


    2 years, 9 months ago

    Hi

    I get this message when trying to do a backup:
    Failed to get backup job lock; possible overlapping resumptions – will abort this instance (jun 22 13:08:34)

    The log says:

    1029.578 (2) Free space on disk containing Updraft's temporary directory: 102426.8 MB
1029.581 (2) Requesting backup semaphore lock (fc9049646c41)
1029.583 (2) [Debug] Lock option (updraft_lock_fc9049646c41, wpxk_options) already existed in the database
1029.583 (2) [Info] Lock (updraft_lock_fc9049646c41, wpxk_options) could not be acquired (it is locked)
1029.584 (2) Failed to gain semaphore lock (fc9049646c41) - another resumption for this job is apparently already active
1029.585 (2) Failed to get backup job lock; possible overlapping resumptions - will abort this instance

    What can I do?

    Regards Peter

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle`

    Thread Starter peter0013

    (@peter0013)

    OK, You find it in this link:

    https://drive.google.com/file/d/1-YUAkjDc0SL_LCzsj0PvvMIL8Bt27f7V/view?usp=sharing

    Regards Peter

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Peter,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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