Backup failed

  • Resolved ijed

    (@ijed)


    2 years, 5 months ago

    Hi,
    Please see below message

    [STEP] [2022-06-18 14:38:06] Initializing restore process
[STEP] [2022-06-18 14:38:10] Looking for PHP CLI executable file.
[INFO] [2022-06-18 14:38:10] PHP CLI Filename: php
[INFO] [2022-06-18 14:38:10] PHP CLI Version: 7.2.34 (cli)
[INFO] [2022-06-18 14:38:10] PHP CLI Memory limit: 1024M/512M
[INFO] [2022-06-18 14:38:10] PHP CLI Execution limit: 0/0
[SUCCESS] [2022-06-18 14:38:10] We properly detected PHP CLI executable file.
[INFO] [2022-06-18 14:38:12] Creating lock file
[STEP] [2022-06-18 14:38:12] Initializing download process
[SUCCESS] [2022-06-18 14:38:12] Downloading initialized
[STEP] [2022-06-18 14:38:12] Downloading remote file...
[INFO] [2022-06-18 14:38:15] Unlocking migration
[SUCCESS] [2022-06-18 14:38:15] Download completed (took: 2.6857740879059s)
[STEP] [2022-06-18 14:38:15] Looking for backup manifest
[ERROR] [2022-06-18 14:38:15] Manifest file does not exist
[ERROR] [2022-06-18 14:38:15] Downloaded backup may be incomplete (missing manifest)
[ERROR] [2022-06-18 14:38:15] ...or provided URL is not a direct download of ZIP file.
[ERROR] [2022-06-18 14:38:15] Removing downloaded file
[DOWNLOAD GENERATED] File downloaded on (server time): 2022-06-18 14:38:17
[DOWNLOAD GENERATED] Last update (seconds): 11 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2022-06-18 14:38:06
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @ijed

    My apologies for delayed reply.

    Please make sure:
    – Backup Migration plugin is enabled on both websites
    – You can see the backup on Backup(s) list on the website where you’ve created it
    – You can download ZIP file using pasted URL (please use incognito browsing mode)

    If all above works fine, follow carefully steps explained below.

    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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