Backup failed

Hello @eilee ,

It seems like you have a very low execution limit threshold, which caused the process to stop while it was trying to check the free space.

In our plugin, it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack of free space.

Step list of the solution:

1. Go to the “Other options” section of the plugin
2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
3. Save the “Other options” section
4. Force stop both processes: https://prnt.sc/1trv1tm
5. Run your process once again

Let me know if that resolves your issue ??
Thank you!

Hi, unfortunately it didn’t work, there is still some problem with backup although there is a free space, I checked it.

Can we do something else? There is debug code: BMI-sF413E5F-42619.

Hey @eilee ,

Please navigate to plugin section Other options, and:

• In subsection #4, ENABLE PHP CLI
• In subsection #3 select Method 1

After that please save the settings and run the backup process again.

Kind regards

Hello @eilee ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards