Backup failed

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @webguru4u ,

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you ??
    Thank you!

    Thread Starter webguru4u

    (@webguru4u)

    Did everything you suggested but its still now working-

    BMI-wRHbB7Mo-54503

    Plugin Author iClyde

    (@iclyde)

    Hi @webguru4u

    Please update the plugin to v1.4.3 we released solution to this specific error, once you update it should not be necessary to adjust the configuration further.

    It is caused by firewall and v1.4.3 should be able to bypass most firewalls.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @webguru4u ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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