Backup Error

  • Resolved sebastianhills

    (@sebastianhills)


    3 years, 8 months ago

    [STEP] [2021-03-12 01:21:09] Initializing backup…
    [INFO] [2021-03-12 01:21:09] Backup & Migration version: 1.0.9
    [INFO] [2021-03-12 01:21:09] Site which will be backed up: https://faithcityhub.com
    [INFO] [2021-03-12 01:21:09] PHP Version: 7.4.16
    [INFO] [2021-03-12 01:21:09] Web server: Apache
    [INFO] [2021-03-12 01:21:09] Max execution time (in seconds): 259200
    [INFO] [2021-03-12 01:21:09] Checking if backup dir is writable…
    [INFO] [2021-03-12 01:21:09] Initializing custom error handler
    [SUCCESS] [2021-03-12 01:21:09] Yup it is writable…
    [INFO] [2021-03-12 01:21:09] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-03-12 01:21:09] Scanning files…
    [STEP] [2021-03-12 01:21:09] Checking free space, reserving…
    [INFO] [2021-03-12 01:21:09] Requires at least 390007129 bytes. [371.94 MB]
    [INFO] [2021-03-12 01:21:09] Disk free space function is not disabled – using…
    [INFO] [2021-03-12 01:21:09] Checking this path/partition: /home1/doctormommy/public_html/wp-content/backup-migration/backups
    [SUCCESS] [2021-03-12 01:21:09] There is 113,174.74 MB free. [110.52 GB]
    [SUCCESS] [2021-03-12 01:21:09] Great! We have enough space.
    [SUCCESS] [2021-03-12 01:21:09] Confirmed, there is more than enough space, checked: 390007129 bytes
    [INFO] [2021-03-12 01:21:09] Scanning done – found 15928 files…
    [SUCCESS] [2021-03-12 01:21:09] Backup initialized…
    [STEP] [2021-03-12 01:21:09] Initializing archiving system…
    [SUCCESS] [2021-03-12 01:21:09] Archive system initialized…
    [STEP] [2021-03-12 01:21:09] Preparing map of files…
    [SUCCESS] [2021-03-12 01:21:09] Files prepared.
    [INFO] [2021-03-12 01:21:09] Starting compression process…
    [STEP] [2021-03-12 01:21:09] Smart memory calculation…
    [INFO] [2021-03-12 01:21:09] There is 384 MBs of memory to use
    [INFO] [2021-03-12 01:21:09] WordPress memory limit: 256 MBs
    [SUCCESS] [2021-03-12 01:21:09] Setting the safe limit to 86 MB
    [STEP] [2021-03-12 01:21:09] Making database backup
    [INFO] [2021-03-12 01:21:09] Iterating database…
    [INFO] [2021-03-12 01:21:10] Database size: 7.76 MB
    [SUCCESS] [2021-03-12 01:21:10] Database backup finished
    [STEP] [2021-03-12 01:21:10] Making archive
    [INFO] [2021-03-12 01:21:10] Compressing…
    [INFO] [2021-03-12 01:21:10] Using PclZip module to create the backup
    [INFO] [2021-03-12 01:21:10] Legacy setting: Using default modules depending on user server
    [STEP] [2021-03-12 01:21:10] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-03-12 01:21:14] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-03-12 01:21:17] Still nothing backup probably is not running.
    [STEP] [2021-03-12 01:21:17] Reverting backup, removing file…
    [ERROR] [2021-03-12 01:21:17] There was an error during backup…
    [ERROR] [2021-03-12 01:21:17] Backup could not run on your server, please check global logs.
    [STEP] [2021-03-12 01:21:17] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-03-12 01:21:20
    [DOWNLOAD GENERATED] Last update (seconds): 11 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-03-12 01:21:09

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @sebastianhills

    Could you please try two different backup techniques (you can find them in ?other options” section) at the bottom:

    • “Bypass web server timeout directive – backup process may be slower”
    • …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
    • Don’t forget to save the settings ??

    You can also try to disable PHP CLI (then don’t change above method mentioned):

    • Pick default Backup Method (in other settings section)
    • Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php
    • Make sure quotes are not copied and type them manually (WP forum replaces them)
    • Once you do that default method will switch to one-request backup which depends on your web server timeout.

    Or if you want to use PHP CLI:

    • Update your default “php” command on your server
    • You can check current version with “php –version”
    • The version has to match at least 5.6 or above.
    • In future version we will try to detect new version automatically.

    Let me know if that helps.
    Thank you

    Just a heads up–

    I don’t use this plugin, but GoDaddy’s automatic WordPress backups are not working ever since the new WP update. Server is returning a timeout error.

    If the solutions provided don’t work, it may be a WordPress issue rather than a plugin issue.

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Backup Error’ is closed to new replies.