Viewing 4 replies - 1 through 4 (of 4 total)
  • Jerry

    (@themanbyleiloninet)

    I’m having this same issue with one of my sites. The ZIP file appears to be blank. Were you able to resolve this issue?

    Try and untick the “Zip Database Backups” checkbox in Settings page Database Backup Section.
    See whether that produces an email with unzipped backup file as attachment.
    If so then there seems to be a problem with zipping.
    If not it could be a problem creating the backup file.

    dwinden

    Thread Starter richwalker

    (@richwalker)

    Jerry

    I found that PHP was running out of memory. Just increased it to 128mb and that solved the problem.

    Ok, that is probably the most reported issue here on this forum.
    The iTSec plugin backup code definately has some room for optimization.

    It stores the entire backup in memory before writing it to a file …

    Luckily there are other solutions (that by the way do not always work).
    There is an end to increasing the PHP memory limit …
    I think it would be fair to say that increasing the PHP memory limit is just a way to postpone the issue …

    Introducing a paging algorithm to the iTSec plugin Database Backup feature would be a more robust solution.

    As it seems you have been able to identify the cause of this issue please mark this topic as ‘resolved’.

    dwinden

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Backup empty’ is closed to new replies.