• Resolved jesi707

    (@jesi707)


    Hi,

    I want to restore my backup made with your plugin. I had to delete my complete website after hackers got access. So I did this and want to restore my website with a backup.

    It worked until: “Step: [CLI] tables are replaced”. This is at 99%.

    If I reload the page, it open a window where I can reset my login information. But there is nothing of my website. No pages, no themes, nothing.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jesi707

    (@jesi707)

    My debug code: BMI-HEPz11i9-12377

    • This reply was modified 10 months, 3 weeks ago by jesi707.
    Thread Starter jesi707

    (@jesi707)

    I solved my problem. My solution was to check the database prefix at “wp-config.php”. There was a wrong prefix. After I checked this, it worked.

    Plugin Support MixHa

    (@mixha)

    Hello @jesi707 ,

    Happy to hear that you have resolved the issue, and that it all worked out well in the end. Feel free to open a new ticket if you encounter any other issue with the plugin.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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