Backup does not start

  • Resolved rondo48

    (@rondo48)


    3 years, 6 months ago

    When I try to run backup the plugin does not start. After some seconds Delete button flushes once and nothing more happens.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @rondo48 ,

    Thanks for getting in touch.

    Could you tell us which version of our plugin you’re using at the moment?

    On another note, could you send us a short video so we can see what exactly happens?

    We would also love to have a screenshot from the Console section of your browser Developer Tools when the problem occurs.

    Thanks.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @rondo48 ,

    Hope you’re fine.

    Could you tell us if you’re still facing the same issue?
    If you are, please, provide us with the info requested previously.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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