• Today I went to run a backup of my website and saw that there were over 46 pages of backups. Seems the program is running every 30 minutes. How do I stop this????!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JetBackup

    (@backupguard)

    Hello rkexcel,

    So that we can check further, can you please let us know the version number and package of our JetBackup for WordPress plugin you are currently using? You can find the version number on the top right after loading into the plugin.

    If you are not using the free version, do you have any schedules configured?

    Is there an entry for the Crontab contents found in the System Info. page.

    Best Regards,

    The JetApps Team

    Thread Starter rkexcel

    (@rkexcel)

    The free version that I’m using is JetBackup 2.0.8.7

    I had to disable the plugin as it was still trying to backup more files again and again.

    Plugin Author JetBackup

    (@backupguard)

    Hi rkexcel,

    Thank you for the quick updates. This issue was resolved in the current version 2.0.8.7, so this is unusual. So that we can investigate further, we would like to request that you open a ticket with our help desk by emailing [email protected].

    When you open the ticket, please reference this forum post as well.

    Best Regards,
    The JetApps Team

    Thread Starter rkexcel

    (@rkexcel)

    OK will do. thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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