Backup and Restore Errors

  • Resolved tenerifebear

    (@tenerifebear)


    6 years, 9 months ago

    Hi

    I have installed this plugin many times without any problem. Now all of a sudden whenever I try to authenticate it with Dropbox I get this error….

    Dropbox error: Error in call to API function “users/get_current_account”: request body: could not decode input as JSON (400)

    Can you help me please

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you make sure that you are using the latest version of UpdraftPlus?

    If the error still persists even after updating, please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

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