• Resolved AHAVision

    (@oresundsgruppen)


    Hi,
    When setting the backorder setting on a product to “not allowed” and saving, the backorder setting is still set att Allowed.

    Has anyone encountered this? What can be causing this issue

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lionel.a11n

    (@lioneldaniel)

    Hello @oresundsgruppen,

    Sorry to hear you’re having trouble! With a fresh installation of WooCommerce, I’m able to set the ‘Allow Backorder’ status on a product no problem – a little more information may help us narrow down what’s wrong.

    • On new products, can you initially set the Backorder setting either to ‘Not allowed’ or ‘Allowed’ successfully? Can you change it after the product has been saved in both either case?
    • Is this a new problem, or did it just begin? If it just started, did you install a new theme, install any new plugins, or do any major version updates of your plugins?
    • Does this happen on any product type, or only certain product types (Simple, variable, etc.)?
    • Are there any other settings in WordPress or WooCommerce that you aren’t able to save?

    Additionally, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We look forward to hearing back from you so we can narrow down the issue. Thanks!

    Thread Starter AHAVision

    (@oresundsgruppen)

    Hi thank you for the reply, after all day searching for the cause of the issue I found out that it was hardcoded to enable backorders when creating the site.

    It has now been corrected.

    Hi @oresundsgruppen

    Thank you for the update. Glad to hear that the issue is solved now. I’m marking this as resolved now. If you have any further questions, please feel free to open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Backorder status not changing ( Stuck )’ is closed to new replies.