Backorder notifications to customers?

  • Does this plugin allow you to send emails to a customer when they backorder? We want to alert customers when they place a backorder just to be super sure they understand it could be a 1-2 week wait. If not, any interest in adding this feature?

    • This topic was modified 7 years, 9 months ago by kyzcreig.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author jeffrey-wp

    (@jeffrey-wp)

    Hi, sorry I haven’t seen your question before. (It seems I wasn’t subscribed to this support forum, so no automattic support mails in my inbox ?? ) I will look into your question.

    Plugin Author jeffrey-wp

    (@jeffrey-wp)

    Follow up question: You mean besides the default backorder mails that are sent by WooCommerce? What function are you exactly looking for?

    Hi Jeffrey,
    I came here with the same question.
    Reading your reply, I am wonder what “default backorder email” you are referring to?

    I see nothing related to backorder emails in default WC. When customer orders a backordered item they get the normal order processing message, and it simply mentions in the line items which item(s) are backordered. Is that what you are referring to as “default backorder email” ?

    Plugin Author jeffrey-wp

    (@jeffrey-wp)

    Yes that is the default backorder email to the customer. Also there are 2 sent to the site admin (1 similar that is sent to the customer and 1 informing there are products on backorder).

Viewing 4 replies - 1 through 4 (of 4 total)
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