Backorder email notifications not working

Hi @thomaskerrya ??

Great question! By default, only admins will receive backorders email and not the customer. If you would like that your customers receives a backorder email as well, then you will need to use an extension like Advanced notifications for this matter. Here is a link to this plugin:

https://woocommerce.com/products/advanced-notifications/

For Pre-Sales questions, please contact us at:

https://woocommerce.com/contact-us/#sales-form

From there, click on the tab “I have a question about a specific extension or theme I’d like to purchase.”

We will be able to help you further there. ??

I hope that helps!

Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Cheers! ??