Have you tried disabling all plugins to rule out a plugin issue? Have you made any modification to WordPress code? Have you looked in the console (press F12, click the console tab) to see if you are getting any JavaScript errors? Have you tried another browser or another computer to rule out a local issue?
]]>Yes I know you cannot have access to the URL, but I have provided you 2 images so that you can see the issue (second screenshot)
I have not tried yet to look for a plugin issue
I have some custom CSS code directly integrated into my premium theme
When I press F12, I am not seeing errors but I’m not an expert with that
The issue replicates as well on Opera.
I’ll try on a different computer soon
I have provided you 2 images so that you can see the issue
Yes, but that doesn’t show us the code that is creating that black bar.
integrated into my premium theme
Your best bet is to ask your theme vendor for support. We can’t really support commercial themes here, especially if we can’t see the code in question.
]]>I have changed the name of my new image, and it worked fine
Thank you ??
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