Background video will not play

  • Resolved irishblake

    (@irishblake)


    7 years ago

    Hi.
    Theme is usually fine, however thisi s damnably annoying.
    Using Elementor basic to build this one.

    Background video to play in a section – It’ll play fine when I’m viewing through editor but soon as I save and then goto look at it, nothing plays.
    I’ve tried youtube’s and currently this is set to an mp4 i uploaded, same result = nothing plays.
    Any thoughts, suggestions here?
    Thank You

    Blake

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nikhil Chavan

    (@nikschavan)

    Hello @irishblake,

    There seems to be a JavaScript error on your page which might be causing this problem – https://cl.ly/q1nc

    Can you disable autooptimize on your site for some time and check which file this is coming from exactly so that it will help identify and fix the problem?

    Thread Starter irishblake

    (@irishblake)

    Hi

    Autooptimize deactivated, youtube vid placed, and – still not showing.

    If you can PM or direct email me @gmail I’ll forward login/password to you.

    Tks for the Really quick response, too – appreciated

    Nikhil Chavan

    (@nikschavan)

    Hello,

    Login details should not be required and it is also not permitted to be shared on www.remarpro.com

    Can you disable the plugin widgetkit-for-elementor as it seems the error is coming form that plugin.

    Thread Starter irishblake

    (@irishblake)

    Sure, thats fine.

    Doing that seems to have fixed what the issue was all right.
    Thank You,very much – all is working fine right now, and I do Appreciate the help with this.

    Thank You!
    Super fast respoinse time, thats amazing too.

Viewing 4 replies - 1 through 4 (of 4 total)
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