Background video slider is not loading on iPhone

Hi Valery,

Thank you for your kind words ?? I am glad you have liked Master Slider.

Please go to Master Slider -> Slider Settings -> Navigation, and enable this option:
Show background video in mobile devices (Not recommended)

Let me know the result @valery286340.

Best,
Averta

Hello, I would like to enable this option also. However, I cannot find this option, “Show background video in mobile devices (Not recommended)” under Master Slider -> Slider Settings -> Navigation.

Please help me find where to enable this option.

I have version 2.15.0.

Hi @dwlorimer,

This option is on Slider Settings. Please check out the below screenshot:

https://support.averta.net/en/wp-content/uploads/bg-video-in-mobile.jpg

Best,
Averta

This is very strange. I do not have that option.
I am using Master Slider Pro version 2.15.0.

See screenshot:
https://scottmautz.staging.wpengine.com/wp-content/uploads/2017/06/MasterSlideroptions.png

Hi @dwlorimer,

Version 2.15 is old. This option is available for version 3 onwards.
To find this option, please update your Master Slider to the latest version (3.1.3)

In this documentation, you can read about updating Master Slider:

https://docs.averta.net/display/mswpdoc/Updating

If you have any further questions, please let me know.

Best,
Averta