background image is not working

  • Resolved laurawen912

    (@laurawen912)


    1 year, 2 months ago

    Hello, background image is not working somehow, it was working before, looks like this new updated cause the popup box background image not working , pls check and solve this issue thank u very much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @laurawen912,

    Thank you for the topic.

    1. Please let us know what image link you inserted.
    2. Let us know whether we understand your request correctly or not: You have uploaded the image into the WP Media, selected and saved it, however, the image was not saved.
    3. Please let us know which Popup version you updated the plugin from and what is the current version you are using.
    4. Let us know the PHP version you are using.

    Looking forward to your reply.

    Thank you.

    Thread Starter laurawen912

    (@laurawen912)

    Hi, looks like the background image is working fine now somehow, thanks anyway

    Plugin Support Jasmine

    (@hyenokian)

    Dear @laurawen912,

    Thank you for your response.

    I am glad to inform you that we released a new update with all the necessary fixes in this regard.
    Most presumably, you updated the plugin to the latest version, and the problem was resolved.

    If your query is resolved, please take a moment to rate and review the plugin or support.

    Many thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
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