background-color in E-Mail is missing

  • Resolved nmanni

    (@nmanni)


    2 years, 8 months ago

    Hello,

    we have Problem with the background-color of a Newsletter. If i send it, the background-color is missing in Outlook-local and Outlook-web.

    This is since a new Version of the Plugin, because it still worked in January.

    If i look in the code in the E-Mail at the <td> is missing the bgcolor=””.

    Here the code from January:
    <tbody>
    <tr>
    <td bgcolor=”#f4f4f4″ valign=”top”>

    Here the code now:
    <tbody><tr>
    <td align=”center” valign=”top” style=”border-collapse: collapse;”>

    If i watch the newsletter in the online Version everything is fine.

    I need help for a short solution.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nmanni

    (@nmanni)

    After Research i found out, that this a problem of the System.

    Normaly we use the SMTP Addon, but this one is not working, so we use the standard SMTP Plugin of the Site.

    And then we have a E-Mail Template Designer and this one is changing the Background-color of the E-Mail.

    Plugin Author Stefano Lissa

    (@satollo)

    Thank you for reporting that issue. You should ask the developer of that plugin to check if the outgoing email is already a full HTML before applying the template.

    Stefano.

Viewing 2 replies - 1 through 2 (of 2 total)
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