Backend User Managment

Hmm, sounds strange – do you have any JS errors in the console? I’m guessing this is a jQuery conflict error with another plugin’s incorrect use of jQuery inclusion I think (I don’t reproduce it in any case).

Hello,

Thank you for your answer.

On page load I get :
ReferenceError: datepickerL10n is not defined
<anonyme>
user-new.php:1197
n.Callbacks/i()
load-scripts.php:2
n.Callbacks/j.fireWith()
load-scripts.php:2
.ready()
load-scripts.php:2
K()

And on the button click I get :
TypeError: e is undefined
<anonyme>
load-scripts.php:249
n.event.dispatch()
load-scripts.php:3
n.event.add/r.handle()
load-scripts.php:3
n.event.trigger()
load-scripts.php:3
a.event.trigger()
load-scripts.php:9
.trigger/<()
load-scripts.php:3
.each()
load-scripts.php:2
n.prototype.each()
load-scripts.php:2
.trigger()
load-scripts.php:3
j/z.xhr<()
load-scripts.php:248
n.Callbacks/i()
load-scripts.php:2
n.Callbacks/j.fireWith()
load-scripts.php:2
y()
load-scripts.php:4
.send/c()

Hmm, it looks definitly like a jQuery conflict then. Could you try disactivating one by one all the other plugins till you find which one is causing the issue? Or alternatively, check your theme (or any custom code you’ve added) and ensure that it is respecting WP guidelines and not loading its own version of jQuery/a jQuery library.

Either way, this is not something that can be fixed in our plugin unfortunately ??

Yes, I see, seems like Easy Digital Downloads – Frontend Submissions is causing this. And I can’t run the website without it.

Any idea on how I could get this fixed somewhere else than the MangoPay plugin ?

I’d suggest bringing up the problem with Easy Digital Downloads, no? And suggest that they follow the WP guideliness for jQuery.