Backend times out; front end functions

  • Hi,

    Not sure what, why, or where this is happening.

    My site runs on Digital Ocean via Cloudflare.

    At times the backend times out on Cloudflare. And sometimes it doesn’t. The front end always seems to function. Also in an incognito window and on other computers.

    If the backend times out, I do a power cycle on Digital Ocean and it seems to be working again. Until it doesn’t. I also get a warning from UpTimeRobot if my site is down or up. The time between down and up is a little less than one hour. Every time.

    My site runs on the latest version of WP.

    I don’t know where to start, so I’m starting here. Hope someone can help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I would recommend that you first contact Digital Ocean support so that they can check that everything is OK on their side.

    Thread Starter chrissmit

    (@chrissmit)

    I thought about too. But… how come the front-end works well, while the back-end sometimes times out.

    I think that for Digital Ocean the front-end and back-end should not make a difference…

    Moderator James Huff

    (@macmanx)

    Both Digital Ocean and Cloudflare cache the front end of your site, but do not cache the back end, so it’s very possible you can have a server problem visible on the back end not appear when viewing the front end.

Viewing 3 replies - 1 through 3 (of 3 total)
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