Backend system slow

  • Resolved suzyleusby

    (@suzyleusby)


    4 years, 4 months ago

    I just wondered if it was normal for the admin system of CLUEVO to be quite slow (for example just naming the sections and modules is really slow) and some parts of loading the SCORM course pages?
    Or is there some way I can speed it up?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author CLUEVO

    (@cluevo)

    Hey suzyleusby,

    we’re aware of the problem and we already have this partially fixed. It’s a performance problem with the way the learning tree is loaded. The next update will contain several performance fixes. We’re hard at work to get this done for the next week.

    Thread Starter suzyleusby

    (@suzyleusby)

    Great, thank you for getting back to me ??

    Thread Starter suzyleusby

    (@suzyleusby)

    Hi, I updated the plugin to Version 1.5.5 and it seems to be even worse now and we are getting page timeouts. Just wondered if you knew and if there was another update coming?

    Plugin Author CLUEVO

    (@cluevo)

    Hi suzyleusby,

    the update is coming, we’re in the testing phase right now and working out some kinks. There’s been some major changes with how we handle database calls that could potentially break things, that’s why we’re a bit cautious with handling this release. I hope you can bear with us a little longer.

    Thread Starter suzyleusby

    (@suzyleusby)

    As the newest update seems more buggy than the last one, would I be able to revert back to the previous version of the plugin without losing any updates and if so would you be able to send a link to the previous version of the plugin please?

    Thread Starter suzyleusby

    (@suzyleusby)

    Also I just wondered if you had any ideas how long?

    Plugin Author CLUEVO

    (@cluevo)

    Hi suzyleusby,
    i hope you are well. Like promised in earlier replies, we refactored most of the performance critical parts of CLUEVO. I hope one of the latest couple of updates fixed your performance issuses.

    I will mark this thread as resolved, feel free to start another one if you have further questions or contact us directly under https://wp-lms.cluevo.at/support/ by submitting a ticket.

    greetings from austria,
    Elias

Viewing 7 replies - 1 through 7 (of 7 total)
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