• Resolved sy19

    (@sy19)


    Hi Guys
    I updated woocommerce a few days ago along with wordpress and suddenly everything is running really slow in the backend. Anyone else reported issues?

    I have run a few tests and think its woocommerce.

    Cheers
    Sy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    Thread Starter sy19

    (@sy19)

    Hello @maykato
    Thanks for spending the time to reply.
    I actually think the Woocommerce database is corrupt as I have been having issues for a long time with Woocommerce:

    -Can’t bulk edit and hit ‘return’ key when finished as nothing updates. You should be able to hit ‘return’ key to update, instead I can only hit the actual update button shown on screen or it won’t update.

    -Can’t move product category that is a main category into another category (just doesn’t show up). I’ve tried on so many occasions to move a product category into another category as part of my clean up of the site (so I have less main categories on the shop home page) but the category doesn’t show up when I do this.

    -Product category shows in shop when all products within the category are no longer in stock (the category should be hidden when no products are in stock so customers don’t click on something that has nothing to show).

    – WooCommerce Conditional Shipping and Payments plugin removed as was causing issues on this site. I now use another plugin for shipping on hippyclothing. This plugin works fine on all my other setups which are the same setup as this site.

    -In product editing I select the category I want that product to be in, if the product is in multiple categories I can select ‘make primary’ but this never works and the product will end up being primary of a different category when viewed on the website (breadcrumbs).

    I run several websites with the same setup but on the website in questions these issues persist. This leads me to thinking that there is a deeper issue here.

    Anyway I have asked a dev to look into this and will try and get to the bottom of it, when I have a complete answer I’ll post here, thanks for your time.

    Sy

    Hi,

    I see your store is experiencing multiple issues. Good idea to have a web developer take a look in that case. And yes, it will be great if you can post your solution/answer here.

    Thank you!

    I’m marking this thread as resolved for now. Hopefully, you were able to find a solution to your problems! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘backend slow since update’ is closed to new replies.