Backend download page not accessible

  • Resolved Nancy Rector

    (@nanrector)


    2 years, 10 months ago

    Hello,
    I’ve used the plugin for several years. For some reason I suddenly cannot access the main download page in the word press dashboard. I can view logs, settings etc but when I click on Downloads is returns me to my websites front page. I’ve tried several browsers with no luck. I’d appreciator any help.

    FYI: I need to change some urls for a few downloads and can’t due to the problem I mentioned. Is there another location I can access that information? Is it in the plugin folder? I assume I could change the urls elsewhere but I can’t find where that data is stored.

    Thank you!
    Nancy ü

    • This topic was modified 2 years, 10 months ago by Nancy Rector. Reason: added website url

    The page I need help with: [log in to see the link]

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  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    For some reason I suddenly cannot access the main download page in the word press dashboard.

    Do you know what has changed in your site or server? For example: Did you update some plugins or theme? Did you install new plugins? Did your host update your server?

    Thank you.

Viewing 1 replies (of 1 total)
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