Back Up Fails

  • Resolved iwokeup

    (@iwokeup)


    1 year, 8 months ago

    Back up won’t even initiate for some reason.

    BMI-5DrX3iHj-33280

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @iwokeup ,

    The backup that you used via link is not valid. Please send us a debug log from the original site:

    Troubleshooting section > Check advanced options and click on button:
    Share debug infos with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @iwokeup ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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