Back up doesn’t work

  • Resolved robinzou

    (@robinzou)


    2 years ago

    Hello,

    I tried multiple times to do a back up of my website throught google drive but it always ends with failure.

    I checked many tutorials but no answer why it’s not working…

    Could you help me please ?!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

    Best Wishes,
    Bryle

    Thread Starter robinzou

    (@robinzou)

    Hello,

    Yes of course! Where can I send this copy of the backup log?

    Thank you in advance.

    Robin

    Plugin Support vupdraft

    (@vupdraft)

    Can you post it here, using a tool such as: https://pastebin.com/

Viewing 3 replies - 1 through 3 (of 3 total)
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