• Resolved hunnsdon

    (@hunnsdon)


    Has anyone got any idea why I can’t see the “Back to top button” on the Home Page. All other pages work fine.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author David Vongries

    (@davidvongries)

    Feel free to post the link to your website so I can inspect the site and have a look ??

    Cheers,
    David

    Thread Starter hunnsdon

    (@hunnsdon)

    I have shared the link via an email source of yours. Please continue to discus issue here.

    • This reply was modified 6 months, 2 weeks ago by hunnsdon.
    • This reply was modified 6 months, 2 weeks ago by hunnsdon.
    Theme Author David Vongries

    (@davidvongries)

    There’s a Javascript error on the home page related to siteground optimizer. That’s very likely the cause of the issue.

    Thread Starter hunnsdon

    (@hunnsdon)

    Great. Yes I disabled to plugin and it then worked fine.

    Thank you, worth your weight in rocking horse droppings, and that is rare commodity ??

    Thread Starter hunnsdon

    (@hunnsdon)

    Update

    I spoke to host and this is the reply: (website address you already have please edit). If you need more I can ask again.

    Thanks a lot for waiting. It is not the plugin itself but the site configuration or theme function to not support the combination of the JS queries. I disabled the combine JS function in the environment section and the error doesn’t show in the console. The plugin can be used as it is now and you can also check with the developer, if he/she can locate the specific JS, as he/she can exclude it in this section and still be able to use the optimisation > https://www.xxxxxxxx.co.uk/wp-admin/admin.php?page=sgo_frontend

    Is this everything I need to share

    Yes, you can activate the plugin back if you wish and indicate the detail to the developer, so that he/she can evaluate if finding and excluding the JS

    • This reply was modified 6 months, 2 weeks ago by hunnsdon.
    • This reply was modified 6 months, 2 weeks ago by hunnsdon.
    • This reply was modified 6 months, 2 weeks ago by hunnsdon.
Viewing 5 replies - 1 through 5 (of 5 total)
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