• Hello!

    I recently noticed that the back to top button did not work.
    I use Generatepress theme (with Gutenberg)

    I deactivated all the plugins, and the button stopped working when I reactivated the “Gutenberg forms” plugin. With the other plugins activated it works fine.

    It does not happen in all browsers, mainly with Chrome.I don’t know why …

    The support of “Gutenberg forms” told me this:

    “Hi,Not sure why it would affect that. I suppose you may need to contact your Theme support about this issue. Regards,Thanks!

    Whst do you recommend to do?
    Thanks for you help,
    Diana

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,

    I’m surprised the plugin support would say that as it’s pretty obvious that the plugin is causing a console error which stops the back to top scripts from working:
    https://www.screencast.com/t/DHZrPQbmaG

    I would recommend not using that plugin as it sounds like the author isn’t willing to support it.

    Thread Starter CP

    (@anaizar)

    He @leohsiang ,
    That′s what I thought! The support has been very helpful until this momment, I think I′ve made to many questions before… not sure.
    Thank you so much for that capture!
    I find an alternative.
    Thanks,
    Diana

    No problem ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Back to top button’ is closed to new replies.