• Resolved loiehayes

    (@loiehayes)


    My site https://www.renewboston.org appears fine to the viewer but when I log-in to edit, the loading time becomes very slow. When I open a page to edit, the time to load that editing page is a few minutes long. And when it has finally stopped loading, neither the text nor the editing tools show up.

    I’ve already tried two browsers, clearning the browser history and cookies, updating and deactivating all the plug-ins, and I updated to 4.5.1. None of those helped with these problems. I’m using the Minimal theme from Elegant Themes and hesitate to switch to a different theme for fear of the amount of work required to recreate menus, etc.

    I’m not very experienced with HTML editing or more complex coding, so please respond in layman’s terms. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Question, because we have same problem.
    do you have errors in the apache or hhvm log like this??

    SELECT meta_key FROM wp_postmeta\n\t\t\t\tGROUP BY meta_key\n\t\t\t\tHAVING meta_key NOT LIKE ‘\\_%’ and meta_key NOT LIKE ‘field_%’\n\t\t\t\tORDER BY meta_key\n\t\t\t\tLIMIT 150

    SELECT ID, post_content, post_name, post_author, post_parent, post_date_gmt, post_date, post_date_gmt, post_title, post_type\n\t\t\t FROM wp_posts\n\t\t\t WHERE post_status=’publish’\n\t\t\t AND (DATEDIFF(CURDATE(), post_date_gmt)<=2)\n\t\t\t AND post_type IN (‘post’,’page’)\n\t\t\t ORDER BY post_date_gmt DESC\n\t\t\t LIMIT 0, 1\n\t\t

    We are seen slowness but we saw this queries taking too much time

    Moderator t-p

    (@t-p)

    Moderator t-p

    (@t-p)

    @masc,

    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic.

    Thread Starter loiehayes

    (@loiehayes)

    Thanks @tara, but speed is just one of the issues. The other is that I can’t edit or add anything to the site until the edit page shows the edit tools and the type that I’m working with. Can you suggest how to address this latter issue? Thanks.

    Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If the above steps don’t help, your browser might help you identify JavaScript issues or conflicts. Do you have any Javascript errors in the console when looking at the editor page? This article can assist you in doing that diagnosis.
    – If you use any caching systems, like Cloudflare, clear those caches.

    You may try –
    – Open Firefox
    – Press Ctrl Shift del (to clear the browser cache first)
    – Press Ctrl Shift i
    – It shall show Developer console (default tab: Network)
    – Goto your website WordPress admin panel as usual
    – Goto your web page you feel slow
    – In Firefox Network tab, it shall show a waterfall diagram
    – You may look the loading time spent in each website element (php/css/jpg/js/etc).

    (If it is the first row one (.php), probably it relates to PHP or MySQL)

    I am experiencing this same behavior, but only for users with Editor access to my site. As an Administrator, the Edit Post page load for me fine, but users with Editor access get the interminable page loading and no access to the tools described above. We ruled out any browser issues by trying several, and I had the user login with her credentials on my laptop (on which it just worked fine for me) and she got the same blank screen. Would any of the above suggested problem be specific to user roles?

    –Rob G.

    Thread Starter loiehayes

    (@loiehayes)

    My problem is fixed now. My website host editing the config file as described in this https://www.wpbeginner.com/wp-tutorials/how-to-fix-white-text-and-missing-buttons-in-wordpress-visual-editor/ and reloaded WP and all was fine with my access again.

    Moderator t-p

    (@t-p)

    @rgarretson,

    Please note this is a “resolved” thread.

    So, if the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘back end very slow and editing tools not visible’ is closed to new replies.